Frequently Asked Questions

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FREQUENTLY ASKED QUESTIONS

Everything You Need to Know About Our Materials, Services & Processes

What types of products does Remazom offer?

We offer both virgin and recycled industrial materials including fused alumina, mullite, silica, zirconia compounds, grogs, and more. Our products are suitable for applications in refractory, abrasives, ceramics, foundries, and metallurgy.

What’s the difference between virgin and recycled materials?

Virgin materials are sourced in their original form and processed to meet high-purity specifications.
Recycled materials are processed from industrial waste like spent refractories or abrasives, helping reduce costs and environmental impact while maintaining high performance.

Do you offer custom grain sizing or product blends?

Yes. We provide tailored grain sizes, customized blends, and even mix virgin and recycled materials upon request to match specific technical or thermal requirements.

Can I request a Certificate of Analysis (COA) or third-party testing?

Absolutely. We provide COAs with most shipments and can arrange third-party lab testing to certify chemical composition and physical properties on demand.

What kind of packaging options are available?

We offer flexible packaging including:

HDPE bags (25–50 kg)

Jumbo bags (500 kg – 1.5 MT)

Paper/poly-lined sacks

Palletized or shrink-wrapped loads with labeling and barcoding

Do you ship internationally?

Yes. We handle export logistics, including port handling, container stuffing, customs documentation, and compliance with international packaging standards like ISPM-15.

Can Remazom help my company recycle waste materials?

Yes. We provide Recycled Material Processing services including collection, crushing, grading, and re-supply of usable materials from spent refractories and similar waste streams.

Which industries does Remazom serve?

We work with industries such as:

Steel & Foundry

Refractory Manufacturing

Ceramics & Kilns

Glass Manufacturing

Abrasive Tools

Cement & Thermal Plants

How fast can you deliver materials?

Delivery timelines depend on product availability and location, but our dispatch team typically ships within 3–7 days for in-stock items. Export shipments are coordinated as per booking schedules and documentation readiness.

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